Services

Partners in your journey of impact

Whether you’re looking for user research to understand the local context, design service for your brief, impact assessment of your program/intervention, or an end-to-end support, we calibrate accordingly so your priorities stay centered, and you create impact where it matters most.

1/

Discover

Staying rooted in context

We begin by listening - deeply and widely. Through immersive fieldwork, participatory research, systems mapping, and semi-structured interviews, we uncover unmet needs, validate assumptions, and surface patterns that often go unseen.

Services
User Research
Need Finding, Scoping, and Validation
Ethnographic Research
Strategic Design
System Mapping
Stakeholder Analysis
Socio-behavioral Research
Theory of Change
Analysis and Synthesis
Example 1 of service scenario
We will
Help you ask sharper questions, validate assumptions, and find unmet needs
So you can
Launch that new program or intervention, enter that new geography with assurance
Example 2 of service scenario
We will
Help you cut through complexity by mapping systems, and listening deeply
So you can
Tackle complex, interconnected challenges with clarity and confidence
2/

Innovate

Turning insight into action

We co-develop responses through design-led met hods t hat embrace iteration and creativity. From frameworks, products to programs, we shape tangible outputs t hat are grounded in insight and built for sustained use.

Services
Process, framework and tool Design
Product Design
Knowledge Products
Guidelines / Design Decisions
Iterative Prototyping
Convening and Experience Design
Implementation Planning
Co-creation and participatory design sessions
Concept Testing
Example 1 of service scenario
We will
Turn insight into action through design -led innovation, building practical, grounded outputs for long-term relevance
So you can
Overcome barriers to adoption and create a sustainable solutions
Example 2 of service scenario
We will
Co -create and test solutions with those at the heart of the issue
So you can
Know that your ideas will work on the ground
3/

Evaluate

Closing the loop, Opening the learning opportunities

We assess outcomes to understand what works, for whom, and under what conditions. These evaluations are designed to generate learning loops, offering practical guidance for adaptation, scaling, and deeper impact.

Services
Continual Impact Measurement
Holistic Impact Evaluation
MEL metrics and frameworks
Learning Reports
Impact Communication
Evidence Generation and Documentation
Impact Reports
Example 1 of service scenario
We will
Create feedback and learning loops that inform smarter decisions and drive holistic impact
So you can
So you can adjust course early -on, and not just prove impact but improve it
Example 2 of service scenario
We will
Walk with you beyond the pilot -to unpack what worked, what didn’t, and why
So you can
So you can tell a compelling impact story and scale with purpose
4/

Spark

Brainstorm to translate intent into ideas

We ideate on diverse problems/improvement spaces/focus areas by brainstorming hundreds of quality ideas on the given brief. Built on the context understanding, we deliver this exclusive service with a digital sketch board within a week.

Services
Product features to whole new product ideas
Portfolio to program growth strategies
Access, adoption, and scaling use cases
Impact measurement metrics
Packaging, training, retail, and service experiences
Example of service scenario
We will
Ideate on specific JTBD through innovative product features, brainstorm on program/portfolio expansion avenues, and co-ideate access and adoption strategies
So you can
Achieve product goals and create a desirable experience for target users, build a growth story for your intended impact through access, adoption, or scaling innovations